If the initial onboarding process has been unsuccessful, a user can re-onboard by taking the following steps:
1) Unplug the Shadow Detect Hardware Scanner from the mains
2) Go to your Profile page by selecting the menu icon at the top of the screen and selecting "Profile"
3) At the bottom of the Profile screen, select Sessions.
4) Find the session for "SD_Device" and Click the Log Out button.
5) Go to your Profile page by selecting the menu icon at the top of the screen and selecting "Profile"
6) Click the link for "Restart Onboarding"
7) You will be logged out of shadowdetect. Please re-log in and follow the on-screen instructions.
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